Helpful DIY Auto Repair FAQs

Using a self-serve shop to service or repair your vehicles is a great way to save money without crawling around on a wet driveway or in your cramped and unheated garage. U Lift N’ Fix Garage offers a great alternative where you can be comfortable, well-tooled, and really have a good time working on your vehicle. Read our DIY auto repair FAQs below to get a better idea of what to expect when you arrive at our shop on the day and time of your service bay rental.

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Frequently Asked Questions

Who’s Allowed in the Shop?

All customers must be over the age of 12, minors need to be accompanied by an adult and here to work or assist their parent or guardian. They cannot be running around, ruff-housing, or distracting mechanics in the shop. Anyone who is 18+ needs to sign the waiver. For safety reasons, no more than three people may be in a service bay area at the same time.

May I Bring Food & Drink?

Customers are welcome to bring lunch, snacks, soft drinks, etc. No drugs or alcohol are allowed on the premises, however, and any customer suspected of using alcohol or any type of prescribed or non-prescribed medication or drug will be asked to leave the facility. Smoking is prohibited.

What Should I Wear?

We highly recommend safety glasses be worn at all times in the shop, and no open-toe shoes are permitted. For your safety, we have loaner safety glasses available at no additional charge.

What’s the Tool Use Policy?

Customers are responsible for using tools and equipment safely and properly, and all must be cleaned and returned in the same condition as originally provided. Rags must be disposed of in the proper containers and not thrown into the trash.

Is There a Shop Code of Conduct?

Anyone acting rudely, disrespectfully or aggressively to staff or other customers will be removed from the shop with no refund. Work areas must be kept clean and safe, and any kind of spill must be immerdiately reported to a staff member.

Helpful DIY Auto Repair FAQs

U-Lift-N-Fix Garage Rules

  1. Customers will be required to present photo ID and sign Release of Liability Waiver and acknowledge their consent and full understanding that this Shop will not be responsible and/or liable to its Patrons for injuries sustained by the customer while using the Shop facilities, tools, equipment in performance of automotive repair and maintenance work at the Shop.
  2. All patrons must be over the age of 12, all minors under 18 must have a parent present at all times in the facility.
  3. No more than 3 Patrons will be allowed in the bay area at any given time.
    Alcohol is not allowed on the premises. Any customer suspected of using alcohol or any type of prescribed or non-prescribed medication or drug will be asked to leave the facility immediately.
  4. All patrons will work safely and use all tools properly.
  5. It is highly recommended that safety glasses be worn at all times in the shop when performing any automotive work. A set will be issued to all guests when checking in (unless the Parton has brought a set with them). Borrowed safety glasses will need to be returned upon checkout.
  6. NO open toe shoes will be allowed within the Facility at any time.
  7. Report to Merle’s Auto staff IMMEDIATELY for any kind of spill.
  8. Smoking is PROHIBITED within the Facility at all times.
  9. Rags must be disposed of into the proper containers. DO NOT throw them into the trash.
  10. All work areas must be kept clean and safe.
  11. ONLY Merle’s Auto staff are allowed to place vehicles onto the automotive lift and remove them. Customers ARE NOT permitted to re-position the automotive lift once the vehicle has been placed onto the lift.
  12. Customers are responsible for all tools and equipment provided for them to use.
  13. All tools and equipment must be cleaned and returned in the same condition as when they were provided.
  14. Use the right tool for the right job. DO NOT ABUSE OR MISUSE THEM. For example: Don’t use a hand tool socket for the impact wrench, etc.
  15. If you are not sure of anything, PLEASE ASK BEFORE PROCEEDING!
  16. Customers must follow all the shop policies, as well as the rules and instructions given by Merle’s Auto staff.
  17. Anyone that is Rude, Disrespectful or Aggressive to staff or customers will be removed and no refund will be issued.
  18. All-inclusive materials must be used within the shop and on the vehicle being worked on and cannot be taken outside the premises. i.e., nuts, bolts, screws. Only take what you need, or an extra cost may apply.
  19. When it is 6 hours or less of booked time, you will pay for what you use. If you book more than 6 hours, you will pay for the full amount of time booked if you use less. Example: You book 6 hours and it takes you 3, you will pay for the 3 hours. If you were to book 8 hours and use 2 hours, we would have you pay for the 8 hours. After 6 hours it becomes difficult to book reservations as many people request 6 hour slots as they like to do a few jobs at one time. Therefore, when you book more than 6 hours and use less, we likely had to turn someone away to accommodate your reservation. If you need more than your 6 hour reservation, check with the service writer immediately to check for availability.
  20. Time starts as soon as a car is in the bay and the garage door is shut. Working on it or not, as soon as your car is in the garage, your time for renting a bay begins. If you leave it here overnight you’ll be charged the bay rental fee and the overnight fee ($35) You can park it outside if you’re not working on it to avoid charges, and return it to a bay the next morning to begin your rental time again.

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Questions Not Answered by Our DIY Auto Repair FAQs?

With six rental bays and all the tools, equipment and supplies you need for a job well done, U Lift N’ Fix Garage is ready to help. If these DIY Auto Repair FAQs and our how it works page haven’t answered all your questions, feel free to contact us for more answers. If all your questions have been answered and you’re ready to get your service or repair scheduled, just visit our pricing page, then book-a-bay and let’s get ‘er done!

Questions about our self-service auto repair shop? Take a look at our DIY auto repair FAQs to learn about our facility, tools, technical support and pricing.

Call us for More Answers to DIY Auto Repair FAQs

Serving Everett, Mukilteo, Lake Stevens, Lynnwood, Marysville & Mill Creek

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